edcom supports Stadtreinigung Hamburg

After a project duration of 12 months, 1,500 mailboxes were successfully migrated from IBM Notes to Exchange/Outlook online at the beginning of June 2019. Going live with Outlook online for all employees on a weekend was a challenge. Volker Jacobs, Team Leader at Stadtreinigung Hamburg, says that this was overcome and the project made a swift success ‘thanks to the extraordinary skill in planning and setting up the email routing and transferring data in advance, and thanks to edcom’s extensive expertise’.

Stadtreinigung is Hamburg’s largest and leading service provider in waste and resource management. With more than 3,200 employees, it is a full-service partner in the public, commercial and private sectors, offering waste disposal, recycling collection and cleaning services from a single source. As a public waste management authority and certified waste management specialist, Stadtreinigung collects, transports, stores, treats and recycles waste from about 970,000 households and 100,000 commercial enterprises in Hamburg.

Stadtreinigung Hamburg cleans more than 5,800 kilometres of roadways and 3,200 kilometres of pavements in the economic powerhouse of Hamburg each week.

Out of its 3,200 employees, 1,500 were affected by a company decision to move to Exchange/Outlook. Long-time users of IBM Notes, using the latest version 9.01, were due to switch to Exchange/Outlook.

Stadtreinigung Hamburg contacted its long-standing service provider edcom / TIMETOACT GROUP from Munich, which had supported it as an IBM Business Partner with services in the IBM Domino Notes environment for many years.

After a project duration of 12 months, 1,500 mailboxes were successfully migrated from IBM Notes to Exchange/Outlook online at the beginning of June 2019. Volker Jakobs, Team Leader at Stadtreinigung Hamburg, explains the project’s success:

The migration project also included appropriate training measures, which edcom carried out as well. These included on-site training for all migrated employees and the creation of training videos on all key topics for Outlook users. These video units were well received, and users continue to watch them afterwards.