Smarter mobility with the portal switchh

TIMETOACT connects forms in the portal with IBM and thus provides complementary mobility

Cologne/Hamburg – Subway, S-Bahn, bus, car, ferry or bicycle: The pilot project "switchh" of HOCHBAHN in cooperation with Europcar and Car2Go makes the whole of Hamburg mobile. TIMETOACT brought the systems of the partner companies together to enable fully complementary mobility.

Faster mobility: The switchh.de portal integrates all associated partner companies so that customers do not have to switch between providers (Verkehrsverbund, Car2Go, Europcar) during registration.

The holistic platform approach also bundles the subsequent administrative and self-service processes from the perspective of HOCHBAHN employees and customers. At the service point at Berliner Tor, for example, all customer registration information is brought together – with a focus on customer satisfaction.

The integration of web analysis tools allows HOCHBAHN to continuously improve customer service. Pages in the portal and forms that are not intuitive to use are thus actively identified and optimized – to the satisfaction of the customer.

Operation, support and innovative further development of the overall applications are carried out by TIMETOACT Software & Consulting GmbH.

Mobility of the future – With forms in the switchh.de portal, Hamburgers reach their destination even faster

Subway, S-Bahn, bus, car, ferry or bicycle: The pilot project "switchh" of HOCHBAHN in cooperation with Europcar and Car2Go makes the whole of Hamburg mobile. switchh takes Hamburgers without their own car to all points of the city in an uncomplicated and flexible way.

switchh is the new generation of transportation. The HVV app displays complete information on all means of transportation and combination options. No matter where in the greater Hamburg area the destination is located – the app determines the fastest possible route to get there. In addition to pure information, it also offers all other conveniences from a single source: train ticket, Car2Go, rental car or a cab can be ordered with one click.

Real-time communication connects customers, partners and employees

Switchh is a joint project between HOCHBAHN and various mobility service providers, such as Europcar and Car2Go. By combining rail and road, switchh enables customers to be flexibly mobile quickly, efficiently and cost-consciously. TIMETOACT Software & Consulting GmbH provides the design, implementation and operation for the switchh platform using best practices and IBM technology, such as:

  • IBM Forms Experience Builder
  • IBM Web Content Management
  • IBM WebSphere Portal
  • IBM WebSphere Process Server

Presentation at IBM BusinessConnect 2013

The new IBM BusinessConnect combines three successful events in one top-class event on October 15 and 16, 2013. TIMETOACT is Gold Sponsor of the event and informs about Business Integration, Business Intelligence, E-Commerce and Social Business.

The joint presentation by Timo Röntsch (Hamburger Hochbahn AG) and Joubin Rahimi (TIMETOACT Software & Consulting GmbH) focused on the technical implementation of the switchh project.

Hermann Ballé, Falk Kronen and Torsten Hoffmann
Many people visited our booth
Mr. Röntsch (HOCHBAHN) & Mr. Rahimi (TIMETOACT)

Used technologies:

Referenz

Smarter mobility with the portal switchh

Subway, S-Bahn, bus, car, ferry or bicycle: The pilot project "switchh" of HOCHBAHN in cooperation with Europcar and Car2Go makes Hamburg mobile.

Referenz

Smarter mobility with the portal switchh

Subway, S-Bahn, bus, car, ferry or bicycle: The pilot project "switchh" of HOCHBAHN in cooperation with Europcar and Car2Go makes Hamburg mobile.

Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

Branche

Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

Branche

Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

Branche

Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

Referenz

Introduction of Jira to Hamburger Hochbahn

The Hamburger Hochbahn AG controls the development of its new mobility platform "Switchh" via the Atlassian project management tool Jira – introduced, administered and hosted by the TIMETOACT GROUP.

Referenz

Introduction of Jira to Hamburger Hochbahn

The Hamburger Hochbahn AG controls the development of its new mobility platform "Switchh" via the Atlassian project management tool Jira – introduced, administered and hosted by the TIMETOACT GROUP.

Referenz

Introduction of Jira to Hamburger Hochbahn

The Hamburger Hochbahn AG controls the development of its new mobility platform "Switchh" via the Atlassian project management tool Jira – introduced, administered and hosted by the TIMETOACT GROUP.

Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Headerbild zu Anwendungsmöglichkeiten von Atlassian
Service

Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

Headerbild zu Anwendungsmöglichkeiten von Atlassian
Service

Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

Headerbild zu Incident Kommunikation Management
Technologie

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.