Process Transformation, Integration & Automation

Increase the effectiveness of business processes and react quickly to market changes in order to sustainably improve competitiveness.
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Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.

Our services

  •  support you in analyzing your business processes, identifying potential for improvement and jointly developing a strategy for digital process transformation, integration and automation.
  • connect your heterogeneous systems and data sources to create a consistent and seamless IT landscape that supports and facilitates your processes.
  • use modern technologies such as Robotic Process Automation (RPA), Low Code Application Platforms (LCAP) and Artificial Intelligence (AI) to automate, accelerate and improve your processes.
  • include continuous support and regular evaluation of your business processes and automation solutions if required.
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Our approach

Our proven process model for Process Transformation, Integration & Automation Discovery comprises 4 phases.

Discovery phase

During the discovery phase, we record your business objectives, your process landscape, your IT architecture and your stakeholders. We define the scope of the project, the requirements, the success criteria and the milestones.

Design phase

During the design phase, we work with you to design the optimized, integrated and automated business processes, taking into account best practices, user expectations and technical possibilities. We create the technical specifications, test plans and documentation for the various processes and systems.

Delivery phase

In the delivery phase, we support you in implementing the optimized business processes using agile methods and involving the users. We test the functionality, quality and security of the various solutions, train the users and prepare the go-live.

Deployment phase

In the deployment phase, we accompany you during the commissioning of the process solutions, monitor performance, acceptance and user satisfaction. We collect feedback and initiate improvement measures.

Our experts

Portraitbild Mario Westrup, Unitleiter Business Productivity, novaCapta GmbH
Mario Westrup
Head of Business Productivity novaCapta GmbH
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Potraitbild von Alexander Elkin
Alexander Elkin
Senior IT-Architect, Bereichsleiter Applications & Data novaCapta GmbH
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Our service platforms and technology partners

Further information

Contact us now!

We would be happy to advise you in a non-binding conversation and show you the potential and possibilities of Process Transformation, Integration & Automation. Just leave your contact details and we will get back to you as soon as possible.

Service

Process Transformation, Integration & Automation

Using Process Transformation, Integration & Automation to react quickly to market changes and sustainably improve competitiveness.
Process Integration & Automation
Service

Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face.

Process Integration & Automation
Service

Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face.

Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.
Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.
Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.
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Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

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AI & Data Science

The amount of data that companies produce and process every day is constantly growing. This data contains valuable information about customers, markets, business processes and much more. But how can companies use this data effectively to make better decisions, improve their products and services and tap into new business opportunities?
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Training & Coaching

In the fast-paced world of IT, it is important that employees are constantly up to date in order to remain competitive. Training & coaching in IT is therefore crucial to improve the skills and knowledge of employees and increase their performance.
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Kompetenz 2/27/25

Process Management

Process management causes additional work in the introduction phase, but this quickly turns into added value for your company as well as for employees, business partners and customers.
Headerbild für Prozessmanagement
Kompetenz 2/26/25

Process Management

Process management causes additional work in the introduction phase, but this quickly turns into added value for your company as well as for employees, business partners and customers.
Headerbild IT Security
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IT security – protection against cyber attacks

IT security is becoming more and more important. We help organizations to implement appropriate and effective security structures, processes and controls.
Headerbild IT Security
Service

IT security – protection against cyber attacks

IT security is becoming more and more important. We help organizations to implement appropriate and effective security structures, processes and controls.
Headerbild IT Security
Service

IT security – protection against cyber attacks

IT security is becoming more and more important. We help organizations to implement appropriate and effective security structures, processes and controls.
Service

Decision Automation

Companies today are faced with the challenge of making increasingly complex decisions in a shorter time frame in order to remain competitive and act in a customer-oriented manner. At the same time, they have a wealth of data at their disposal that can potentially provide valuable insights, but is often difficult to analyze and use. Decision automation is an approach that aims to combine human intelligence with machine algorithms to support or automate better and faster decisions.
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Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.
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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes.

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IT & Application Modernization

Digital transformation is a challenge for many companies that are still working with outdated, inflexible and inefficient IT systems. To remain competitive, they need to modernize their IT landscape and adapt their applications to the new requirements. IT & Application Modernization is the process that achieves these goals.
Headerbild zu Digitale Transformation bei Versicherern
Leistung

Mastering digital transformation in insurance

Versicherer haben daher bereits die Chancen und Notwendigkeiten der Digitalisierung größtenteils erkannt. Trotzdem ist noch viel zu tun, denn Digitalisierung funktioniert nicht von einem Tag auf den anderen – besonders bei Versicherungen, bei denen es viele altmodische und langsame Prozesse gibt.

Headerbild zu Digitale Transformation bei Versicherern
Leistung

Mastering digital transformation in insurance

Versicherer haben daher bereits die Chancen und Notwendigkeiten der Digitalisierung größtenteils erkannt. Trotzdem ist noch viel zu tun, denn Digitalisierung funktioniert nicht von einem Tag auf den anderen – besonders bei Versicherungen, bei denen es viele altmodische und langsame Prozesse gibt.