Optimise the performance control of your IT with our IT Monitoring & Service Assurance Consulting

IT & Business Service Monitoring Solutions

With IT service monitoring, you can uniformly monitor the IT-supported services in your company. You have an overview of the current status of the services at all times, quickly identify the cause in the event of disruptions and thus remain able to act.

Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

Network Performance Management

With Network Performance Management you can monitor the performance of complex IT landscapes. This enables you to detect capacity bottlenecks, unexpected deviations from normal operation as well as faults at an early stage and to remedy them immediately.

Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

Broadband cable monitoring at Kabel Deutschland

Agile to the goal: TIMETOACT launches a monitoring tool for Vodafone Kabel Deutschland: for more profitability. For more clarity. For satisfied customers.

Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

Correlate 2.0 - Mastering complex IT infrastructures

Monitoring extensive infrastructures is a demanding task that requires specialized and powerful monitoring solutions. Telecommunications providers and large service providers usually work with very heterogeneous IT landscapes and are faced with the challenge of optimizing the quality and availability of their services, reducing operating costs and ensuring compliance with contractual and regulatory requirements.

Central service monitoring at Vodafone

For over 15 years, TIMETOACT has maintained an IT partnership with Vodafone that is second to none.

Managed services

ITIL-compliant service operation management and managed services for the cloud and Azure - free yourself from IT tasks that place an unnecessary operational burden on your team or for which you would have to set up special systems and competencies.

IT Sourcing & Vendor Management – Managing IT Partners

We ensure the application of best practice methods for the selection and evaluation of IT vendors and service providers and for cost-optimized supplier management.

Reference story Media Broadcast: Always on Reception

Together with TIMETOACT, Media Broadcast is digitizing its processes to provide unprecedented transparency and reliability of services.

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

We expand our offer in application performance monitoring and business service assurance with acquisition of OpenAdvice IT Services GmbH

IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

Sourcing Strategy, Spend Management & Compliance

Despite increasingly powerful IT, IT costs are rising steadily in relation to revenue / EBITDA. IT operations are causing more and more costs, and the budget for innovations in digital transformation is suffering as a result. Shifting the balance between operations and innovation is a strategic task.

Interactive stock map for Schweizerischen Bundesbahnen

TIMETOACT develops an interactive monitoring map to visualize the central alarm management and service monitoring for the Swiss Federal Railways, in short: SBB.

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

IT Controlling – Determination and allocation of IT costs

We help to make IT controlling processes efficient and effective and to introduce suitable procedures for the internal allocation of IT costs.

Process Management

Process management causes additional work in the introduction phase, but this quickly turns into added value for your company as well as for employees, business partners and customers.

Demand Management – Clarity on IT needs

We help to determine your effective IT needs, e.g. for workstations with Microsoft Office 365. Save money by only buying what you really need.

IT modernization

Whether it is about the development of company-wide digitalization strategies, the agile development of high-quality software or the successful, holistic transformation into the cloud - whenever companies want to modernize their IT, ARS Computer and Consulting is the right partner.

Monitoring und Service Assurance

Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

Dominic Lehr

Through his many years of experience in IT projects, Dominic has developed a sense for smooth project progress and understands how to drive projects into the right direction. The technical background he brings along, helps to develop a deeper understanding in many situations and enables him to discuss at eye level with experts. A high amount of communication skills, in German as well as in English, ensures our clients an open and efficient communication.

Spend Management Consulting

Regardless of whether you are aiming for a digital transformation in your company or are asking yourself whether your IT is costing too much or how you can cut costs, the first step is always based on creating transparency. Only when you have clarity about all relevant IT costs can you take the next targeted action.

Sustainability

Sustainability, i.e. the ability to act in an ecologically, socially and economically responsible manner, is more than just a trend. It is a necessity in order to remain competitive and future-proof in the long term. More and more customers, investors and employees expect companies to be committed to the environment and society and to report transparently on their sustainability goals and performance.

ITAM / SAM & FinOps

The integration of IT Asset Management (ITAM) and FinOps Consulting represents a comprehensive strategy aimed at maximizing the efficiency and security of IT operations while optimizing the associated costs. The two disciplines complement each other and offer organizations the opportunity to take a holistic approach to managing their IT resources and finances. The topic of sustainability in IT is also becoming increasingly relevant alongside the rise in cloud costs. Our experts are also happy to support you in the implementation of Green IT.

Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

Central Capacity Management for Sunrise

Know what's coming: TIMETOACT simplifies and centralizes Sunrise's network capacity management.

Enterprise Architecture – Synchronising Business and IT

With pragmatic approaches and based on industry standards (TOGAF), we support clients in the introduction of an effective EAM.

Enterprise Service Desk

With technical and professional-methodical competence, our ITIL experts advise our customers in all questions regarding the design and organization of processes and the further development of a modern service desk.

Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes. Intelligent Document Processing enables a high level of dark processing and ensures speed and quality.

Digital Strategy & IT Strategy

Digital transformation has gained enormous importance in recent years. If you do not want to leave the success of Digital Transformation to chance, you need an integrated digital strategy and IT strategy.

Training & Coaching

In the fast-paced world of IT, it is important that employees are constantly up to date in order to remain competitive. Training & coaching in IT is therefore crucial to improve the skills and knowledge of employees and increase their performance.

Learning + Sharing at TIMETOACT GROUP Austria

Discover how we fosters continuous learning and sharing among employees, encouraging growth and collaboration through dedicated time for skill development.

Azure Infrastructure

With both PaaS and IaaS, Microsoft Azure offers you a technical basis for mapping individual enterprise architectures in the cloud. With our Azure Consulting Services and our Azure Landing Zone approach, you can master the journey to the cloud and optimize your business processes.

Consulting and solutions for AWS services

As a leading AWS Select Partner, we are at your side with help and advice. From strategy development to migration and optimization - with the extensive suite of AWS services, we will work with you to find the perfect solution for your requirements.

IT-Service-Management (ITSM)

IT Service-Management (ITSM) can be used to improve (business) processes in terms of customer and service orientation - the use of the right tools and the structured organization of the IT department are important here.

Architecture consulting

With the right architecture, it is possible to support processes with complexity that is needed and to make design, operation and further development as simple as possible.

Managed services that scale up with your business

As your projects become more complex and dynamic, you must ensure performance, availability and scalability.

Green IT: Your Status Quo Assessment for Sustainable IT

Sustainability in IT means using resources efficiently, reducing energy consumption, maximizing the lifespan of devices, and minimizing environmental impact at the end of their lifecycle. These actions help improve a company's carbon footprint, minimize compliance risks, and reduce costs in the long run.

Our Service Offer

Our service for Atlassian products covers all areas from design, implementation and operation of the solution.

Application Modernization

Application Modernization focuses on modernizing existing applications. The key to success in Application Modernization is the strategy and selection of projects.

Healthcare

IT and digitalisation are too often seen in Germany as pure cost drivers, without taking into account the revenue opportunities and potentials. We know the challenges in the healthcare sector and help you find the best IT solutions.

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

GenAI Consulting

ChatGPT, Bard & Co. have shown at the latest: Generative AI has the potential to revolutionize the world of work. With GenAI Consulting, we support you in exploiting this potential for your company.

Kai Frische

Security, Identity & Access Governance

As digitalization progresses, companies are also confronted with a growing number of threats that can endanger their data, systems and reputation. Security and Identity & Access Governance (IAG) are crucial to ensure the security, integrity and confidentiality of company information, to ensure compliance with regulations and to strengthen the trust of customers and partners.

Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

Txture

Txture enables strategic planning of your IT, rapid Cloud transformation and IT risk reduction in hybrid IT environments.

Consulting around Atlassian

Get to know the Australian software manufacturer Atlassian and the various application possibilities of its products. The constantly expanding range of in-house programs and Marketplace App allows us to present your processes and services in a software solution.

Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

Process Transformation, Integration & Automation

Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.

Bring IT service management and IAM systems together

How do companies bring their complex IT service management and IAM systems together in an end user-friendly way? In our interview, Clear Skye and the IPG Group show, how it works very easily

Application Development

Application Development refers to the process of modifying, designing and/or developing one or more applications. Gaps in the software landscape can be closed by tailoring applications individually to the customer.

ARS Computer und Consulting GmbH

ARS is one of the leading companies in Software Engineering. For them, Cognitive Solutions and Artificial Intelligence are the future.

Shaping the future with technology

ARS Computer and Consulting is one of the leading companies in the field of software engineering. Our mission: The Art of Software Engineering. This includes high-quality consulting and successful projects for the agile development of high-quality software.

Buchi Labortechnik AG: Successful migration to the cloud

The Swiss family-owned company Büchi is a global leader in laboratory technology solutions for research and development (R&D), quality assurance and production. By using Atlassian products such as Jira Software and Jira Service Management, the company can ensure modern project management and effective IT support. After implementing the Atlassian Suite, BÜCHI decided to migrate to the Atlassian Cloud with the support of catwork Switzerland.

IT modernization and strategy

Which path is best for you - completely in the cloud, hybrid or on-prem? What about your infrastructure and data security? We help you step by step on the safe way to exploit the full potential of the Microsoft universe for you.

IT Governance & Lifecycle Management with novaWorxx

Adapt governance rules and IT processes with novaWorxx - for successful collaboration in the cloud. Create a central basis for a Modern Workplace. Want integration with all Microsoft 365 applications? novaWorxx offers that, too. Learn more now.

Digital Consulting International

For us, consulting means working with you to achieve your goals, show you new options and get the most out of your resources and requirements..

Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.

Data Center Competence Center

Comprehensive Atlassian Data Center expertise, since the launch in 2014: catworkx supports you in all aspects of your Atlassian infrastructure.

One Identity

At One Identity, everything revolves around the topic of IT security. The subsidiary of the software manufacturer Quest supports its customers in developing an identity-oriented security strategy. To this end, it provides a comprehensive portfolio of Identity and Access Management solutions.

Cloud Consulting

A partner for all your questions: CLOUDPILOTS evaluates and deploys suitable cloud services. When our experts advise you, we consider it a partnership of equals.

TIMETOACT becomes OpenChain Partner

TIMETOACT becomes an official partner of OpenChain, a project of the Linux Foundation: With this partnership, the IT company qualifies to advise companies on the implementation of open source license management programs and to support customers adopting OpenChain ISO/IEC 5230.

IT Modernization

We help you lead your IT to the digital age and in line with your business strategy.

IT & Application Modernization

Digital transformation is a challenge for many companies that are still working with outdated, inflexible and inefficient IT systems. To remain competitive, they need to modernize their IT landscape and adapt their applications to the new requirements. IT & Application Modernization is the process that achieves these goals.

IT security – protection against cyber attacks

IT security is becoming more and more important. We help organizations to implement appropriate and effective security structures, processes and controls.

Cloud Deployment

Companies use a large number of individual solutions. Largely standardized IT solutions can be obtained much more cheaply and reliably from the Public Cloud. Google ensures secure provision of these services.

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

Atlassian Fisheye

Atlassian Fischeye ensures that all changes to the source code are easily traceable. Fisheye is especially helpful for source codes with a lot of important information

Our services

We develop innovative software applications and future-proof IT systems as the basis for your digital transformation. We look closely and look for individual solutions. Because we are excited with technology. And because it works.

Technology Adoption & Integration

IT is the driving force behind digital transformation. It provides your company with the technological foundations on which you can drive digital innovation, optimize customer loyalty and experience and automate your business processes.

Open and secure IT

Just a few years ago, insurers were reluctant to move into the cloud or platform world. Concerns about security and governance often prevailed. The paradigm has changed. Insurers are looking at cloud solutions and are increasingly willing to rely on standard solutions for core applications as well.

Cloud platforms and automation technology

Lost in the jungle of possibilities? We help with the selection and implementation of modern cloud Platforms and cloud technologies.

TIMETOACT provides support for ISO/IEC 19770-1 certification

As Certification Patron, we support you with ISO/IEC 19770-1 certification so that you can benefit from the advantages of certification. We develop and optimize your ITAM system according to the "Plan-Do-Act-Check" process model for an effective and efficient license management.

Business Continuity

Do you know your critical business functions and their risks? Do you know what to do when something goes wrong?

Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.

Semper uses TIMETOACT Vacation Manager as SaaS

Maximum convenience in vacation management: educational institution benefits from user-friendliness of M365-compatible TIMETOACT solution.

Atlassian Statuspage and Opsgenie

Our solution allows you to query all system components in cycles defined by you. For this purpose, we use a script created by us, which we store on your hardware. If our solution detects a system failure, it reports this immediately and automatically generates an incident ticket in Jira Software. If our solution detects a system failure, it reports this immediately and automatically creates an incident ticket in Jira software.

Software Engineering

Software engineering is the art of creating good software. Software engineering is the discipline of creating your digital products using methods proven by science and practice.

Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

Consulting for IBM products

IBM Software & Consulting with passion and experience – you can rely on us. Services relating to IBM Software Solutions have always been an integral part of our offer.

API Economy & API Management

Accelerated and secure provision of data and services opens up new business models, e.g. in the context of B2B, B2C. In addition, "internal API ecosystems" have become indispensable in the context of cloud-native architectures, microservices, Internet of Things and mobile use cases.

Consulting for IBM products

IBM Software & Consulting with passion and experience – you can rely on us. Services relating to IBM Software Solutions have always been an integral part of our offer.