The high importance of IT Monitoring & Service Assurance Consulting becomes particularly apparent when it is not functioning optimally: IT users experience this, for example, in the form of long loading times, disruptions or failures. The aim of this discipline is to ensure the continuous operation of your IT and to enable customers and employees to use IT services and products without problems. In view of the increasing complexity of IT landscapes, this is a challenge for many companies.

Optimise the performance control of your IT with our IT Monitoring & Service Assurance Consulting
Get in touch with usWe support you in ensuring the efficient operation of your IT!

What is IT Monitoring & Service Assurance?
Monitoring can be translated as supervision or control, Service Assurance as performance assurance. Accordingly, monitoring and service assurance encompass all measures that control your IT - e.g. IT networks, applications or services - and ensure that the desired performance and functionality are available at all times. Modern monitoring tools are used for this purpose; they collect data on the performance of your IT landscape, identify faults and their causes, and offer solutions to eliminate problems.
We accompany you during the implementation of your IT Monitoring & Service Assurance
Our experts offer many years of experience in the field of IT Monitoring & Service Assurance Consulting. The range of implemented solutions extends from the monitoring of small niches to several million connected and monitored devices and services. We would be happy to support you in your project and are at your disposal with our services.
Inventory
Proof of Concept
Implementation
Support
What are the benefits of IT Monitoring & Service Assurance?
Consistently high performance
Cost and time saving
Minimization of risks
We support you in these disciplines





IT Monitoring & Service Assurance Beratung in der Praxis
We have already proven our expertise in IT Monitoring & Service Assurance Consulting in numerous projects, including for well-known companies in the telecommunications, transport & logistics, banking and aviation sectors.
Interactive Monitoring Map for Swiss Federal Railways
Every day, the Swiss Federal Railways (SBB) bring over one million people and over two hundred thousand tons of goods to their destination. TIMETOACT built an interactive situation map for the railroad company that makes disruptions, interventions and interruptions visible to everyone at a glance. The digital "Monitoring Map" shows how events in the route network influence each other. In this way, the responsible SBB employees reliably identify disruptions and are able to remedy them immediately.
Central service monitoring at Vodafone
TIMETOACT and Vodafone can look back on a partnership that has now lasted almost 20 years - during this time we have formed central elements of fault and service monitoring at the telecommunications provider. Our joint journey began in 2003 with the introduction of a network monitoring tool. Since then, we have actively supported the continuous optimization of Vodafone's service monitoring and accompanied the selection and implementation of various IBM tools.
Other references:
The right manufacturer for every project
The tools used depend on the respective requirements. We use solutions and products from our partner IBM as well as the Grafana Enterprise Stack for state-of-the-art application performance monitoring or OpenStreet Maps for geovisualizations. And where there are no ready-made solutions, we rely on custom-programmed software.




Feel free to contact us!

IT & Business Service Monitoring Solutions

Application Performance Monitoring Service

Monitoring & Service Assurance

Network Performance Management

Application Performance Monitoring Service

Infrastructure Resource Management

Central service monitoring at Vodafone

Infrastructure Resource Management

Broadband cable monitoring at Kabel Deutschland

Correlate 2.0 - Mastering complex IT infrastructures

Managed services

IT Sourcing & Vendor Management – Managing IT Partners

Reference story Media Broadcast: Always on Reception
Jira Service Management from Atlassian

Managed Services & Managed Support

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

IT Asset Management – Reducing Costs and Risks Sustainably

IT Service Management – Optimal support for IT processes

Sourcing Strategy, Spend Management & Compliance

Interactive stock map for Schweizerischen Bundesbahnen

HOCHBAHN Managed Services

IT Controlling – Determination and allocation of IT costs

Process Management

Cloud Infrastructure: Microsoft Azure Consulting

IT modernization

Demand Management – Clarity on IT needs
Monitoring und Service Assurance

Managed Services & Support

Dominic Lehr

Spend Management Consulting

Incident communication management

Sustainability

ITAM / SAM & FinOps

Central Capacity Management for Sunrise

Enterprise Service Desk

Smart Insurance Workflows

Enterprise Service Management

Enterprise Architecture – Synchronising Business and IT

Anwendungsmöglichkeiten

Architecture consulting

Consulting and solutions for AWS services

Digital Strategy & IT Strategy


Learning + Sharing at TIMETOACT GROUP Austria

IT-Service-Management (ITSM)

Managed services that scale up with your business

Training & Coaching

Green IT: Your Status Quo Assessment for Sustainable IT

Healthcare

Application Modernization

GenAI Consulting

FinOps Consulting

Our Service Offer

Our service offer for Mendix

Kai Frische

Consulting around Atlassian

Security, Identity & Access Governance

Txture

Digital Architecture

ARS Computer und Consulting GmbH


Bring IT service management and IAM systems together

Digital transformation in public administration

Digital Consulting International

Application Development

Process Transformation, Integration & Automation

Buchi Labortechnik AG: Successful migration to the cloud

Cloud Consulting

Shaping the future with technology

IT strategy – A clear goal and the way to achieve it

IT modernization and strategy

IT Modernization

TIMETOACT becomes OpenChain Partner

One Identity

Data Center Competence Center

Managed Services

Internal and external security

IT security – protection against cyber attacks

Consulting for IBM products

License analysis and license consulting

Cloud Deployment

Consulting for IBM products

IT & Application Modernization

Open and secure IT

Semper uses TIMETOACT Vacation Manager as SaaS

Atlassian Fisheye

Consulting for IBM products

Our services
Atlassian Statuspage and Opsgenie

Technology Adoption & Integration

Business Continuity

Cloud platforms and automation technology

Consulting for IBM products

TIMETOACT provides support for ISO/IEC 19770-1 certification

Managed service support for optimal license management

Consulting for IBM products

Software Engineering
