Always keep an eye on the status of services with IT & Business Service Monitoring solutions

Central service monitoring at Vodafone

For over 15 years, TIMETOACT has maintained an IT partnership with Vodafone that is second to none.

Reference story Media Broadcast: Always on Reception

Together with TIMETOACT, Media Broadcast is digitizing its processes to provide unprecedented transparency and reliability of services.

Referenz 11/23/22

Interactive stock map for Schweizerischen Bundesbahnen

TIMETOACT develops an interactive monitoring map to visualize the central alarm management and service monitoring for the Swiss Federal Railways, in short: SBB.

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IT Monitoring & Service Assurance Consulting

Ensure the continuous operation of your IT and enable customers and employees to use IT services and products without problems.

Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

Network Performance Management

With Network Performance Management you can monitor the performance of complex IT landscapes. This enables you to detect capacity bottlenecks, unexpected deviations from normal operation as well as faults at an early stage and to remedy them immediately.

Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

Central service monitoring at Vodafone

For over 15 years, TIMETOACT has maintained an IT partnership with Vodafone that is second to none.

Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

Correlate 2.0 - Mastering complex IT infrastructures

Monitoring extensive infrastructures is a demanding task that requires specialized and powerful monitoring solutions. Telecommunications providers and large service providers usually work with very heterogeneous IT landscapes and are faced with the challenge of optimizing the quality and availability of their services, reducing operating costs and ensuring compliance with contractual and regulatory requirements.

novaCapta

Managed services

ITIL-compliant service operation management and managed services for the cloud and Azure - free yourself from IT tasks that place an unnecessary operational burden on your team or for which you would have to set up special systems and competencies.

Broadband cable monitoring at Kabel Deutschland

Agile to the goal: TIMETOACT launches a monitoring tool for Vodafone Kabel Deutschland: for more profitability. For more clarity. For satisfied customers.

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

News

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

We expand our offer in application performance monitoring and business service assurance with acquisition of OpenAdvice IT Services GmbH

IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

Lösung

IT-Service-Management (ITSM)

IT Service-Management (ITSM) can be used to improve (business) processes in terms of customer and service orientation - the use of the right tools and the structured organization of the IT department are important here.

IT Controlling – Determination and allocation of IT costs

We help to make IT controlling processes efficient and effective and to introduce suitable procedures for the internal allocation of IT costs.

Reference story Media Broadcast: Always on Reception

Together with TIMETOACT, Media Broadcast is digitizing its processes to provide unprecedented transparency and reliability of services.

IT Sourcing & Vendor Management – Managing IT Partners

We ensure the application of best practice methods for the selection and evaluation of IT vendors and service providers and for cost-optimized supplier management.

Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

IT modernization

Whether it is about the development of company-wide digitalization strategies, the agile development of high-quality software or the successful, holistic transformation into the cloud - whenever companies want to modernize their IT, ARS Computer and Consulting is the right partner.

Digital Strategy & IT Strategy

Digital transformation has gained enormous importance in recent years. If you do not want to leave the success of Digital Transformation to chance, you need an integrated digital strategy and IT strategy.

Enterprise Service Desk

With technical and professional-methodical competence, our ITIL experts advise our customers in all questions regarding the design and organization of processes and the further development of a modern service desk.

Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

Green IT: Your Status Quo Assessment for Sustainable IT

Sustainability in IT means using resources efficiently, reducing energy consumption, maximizing the lifespan of devices, and minimizing environmental impact at the end of their lifecycle. These actions help improve a company's carbon footprint, minimize compliance risks, and reduce costs in the long run.

Our Service Offer

Our service for Atlassian products covers all areas from design, implementation and operation of the solution.

Managed services that scale up with your business

As your projects become more complex and dynamic, you must ensure performance, availability and scalability.

Enterprise Architecture – Synchronising Business and IT

With pragmatic approaches and based on industry standards (TOGAF), we support clients in the introduction of an effective EAM.

IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

Interactive stock map for Schweizerischen Bundesbahnen

TIMETOACT develops an interactive monitoring map to visualize the central alarm management and service monitoring for the Swiss Federal Railways, in short: SBB.

TIMETOACT provides support for ISO/IEC 19770-1 certification

As Certification Patron, we support you with ISO/IEC 19770-1 certification so that you can benefit from the advantages of certification. We develop and optimize your ITAM system according to the "Plan-Do-Act-Check" process model for an effective and efficient license management.

Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

IT Modernization

We help you lead your IT to the digital age and in line with your business strategy.

Spend Management Consulting

Regardless of whether you are aiming for a digital transformation in your company or are asking yourself whether your IT is costing too much or how you can cut costs, the first step is always based on creating transparency. Only when you have clarity about all relevant IT costs can you take the next targeted action.

Data Center Competence Center

Comprehensive Atlassian Data Center expertise, since the launch in 2014: catworkx supports you in all aspects of your Atlassian infrastructure.

Demand Management – Clarity on IT needs

We help to determine your effective IT needs, e.g. for workstations with Microsoft Office 365. Save money by only buying what you really need.

Technologie Übersicht

Consulting and solutions for AWS services

As a leading AWS Select Partner, we are at your side with help and advice. From strategy development to migration and optimization - with the extensive suite of AWS services, we will work with you to find the perfect solution for your requirements.

IPG

Marco RohrerBlog

Blog

Bring IT service management and IAM systems together

How do companies bring their complex IT service management and IAM systems together in an end user-friendly way? In our interview, Clear Skye and the IPG Group show, how it works very easily

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Training

Advanced Asset Management in Jira Service Management (Cloud)

Over the course of the "Advanced Asset Management in Jira Service Management" training participants will learn how to unlock the full power of Jira Service Management with the help of assets.

ITAM / SAM & FinOps

The integration of IT Asset Management (ITAM) and FinOps Consulting represents a comprehensive strategy aimed at maximizing the efficiency and security of IT operations while optimizing the associated costs. The two disciplines complement each other and offer organizations the opportunity to take a holistic approach to managing their IT resources and finances. The topic of sustainability in IT is also becoming increasingly relevant alongside the rise in cloud costs. Our experts are also happy to support you in the implementation of Green IT.

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Lösung

Lösung

Business Continuity

Do you know your critical business functions and their risks? Do you know what to do when something goes wrong?

Target

Idea and innovation management software service

With the target software service, your innovation management software is always up to date. As an existing customer, you benefit from all new developments as part of your support contract - at no extra charge.

Technology Adoption & Integration

IT is the driving force behind digital transformation. It provides your company with the technological foundations on which you can drive digital innovation, optimize customer loyalty and experience and automate your business processes.

Event

Service Space 2025 - The Conference for Service Management

Discover the future of Service Management at Service Space 2025 in Vienna! Meet catworkx and learn about innovative solutions with Atlassian.

Business Innovation & Digital Transformation

6. Compliance, Spend Management & Sourcing

Cloud from Atlassian

Atlassian Cloud gives even small teams the ability to leverage the Atlassian product world. It allows you to flexibly adjust the number of users. Furthermore, you can choose from three paid variants of Cloud products. In this way, you always adapt your Atlassian product to your individual requirements. The multiple certified Atlassian Cloud solutions are hosted at Amazon Web Services Inc.

API Economy & API Management

Accelerated and secure provision of data and services opens up new business models, e.g. in the context of B2B, B2C. In addition, "internal API ecosystems" have become indispensable in the context of cloud-native architectures, microservices, Internet of Things and mobile use cases.

Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

Support for IBM software licenses and ILMT for GLS

TIMETOACT not only takes over the support of the ILMT for GLS IT Service GmbH and assists with the compliance of license requirements, but also advises in the future on questions regarding licensing and license acquisition.

Technologie Übersicht

Talend

Lay the foundation with Talend, coupled with the expertise of certified data experts from TIMETOACT. Take advantage of the diverse and long-standing experience to identify the methods, architectures and software components that are right for you.

Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years. Companies that do not deal with Analytics and Business Intelligence find it difficult to cope with nowaday's huge amounts of data. With the help of analytical concepts and special software you can collect data of your own company, competitors or market developments to make your business processes and customer and supplier relationships more successful.

Hybrid Cloud

Companies can tailor their process support needs by using existing in-house IT landscapes in combination with different cloud enterprise solutions and cloud infrastructure services. We would be happy to advise you on your options in the area of hybrid cloud IT.

IBM Cloud Pak for Data

The Cloud Pak for Data acts as a central, modular platform for analytical use cases. It integrates functions for the physical and virtual integration of data into a central data pool - a data lake or a data warehouse, a comprehensive data catalogue and numerous possibilities for (AI) analysis up to the operational use of the same.

Cloud native architecture

Digital services require a high level of maturity in architectural work! Service quality, availability, stability and connectivity with adjacent ecosystems are the tip of the iceberg, which is significantly perceived by your customers when using your services.

Technologie Übersicht

Open Source Technologies

Open source means open to the public. In the context of IT, this means that the source code can be publicly seen, used and changed by anyone. Therefore, open source products are usually free of charge.

FinOps Microsoft - Microsoft Cloud Cost Optimization

TIMETOACT offers license management and compliance consulting in the Microsoft area, as well as technical consulting (e.g. on the use of Azure Services).

Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

Demand Planning, Forecasting and Optimization

After the data has been prepared and visualized via dashboards and reports, the task is now to use the data obtained accordingly. Digital planning, forecasting and optimization describes all the capabilities of an IT-supported solution in the company to support users in digital analysis and planning.

Consulting around Atlassian

Get to know the Australian software manufacturer Atlassian and the various application possibilities of its products. The constantly expanding range of in-house programs and Marketplace App allows us to present your processes and services in a software solution.

Cloud Transformation

By migrating to the cloud, companies can reduce their IT operating costs, increase the efficiency of IT services and drive innovation faster. However, a cloud transformation requires careful planning, design and execution to minimize potential risks and achieve the desired results.

Central Capacity Management for Sunrise

Know what's coming: TIMETOACT simplifies and centralizes Sunrise's network capacity management.

Produkt

Produkt

Digital workplace - overview

Well prepared into the Cloud! The right mix of hardware and software makes the experience so much more enjoyable. Here you can find an overview of our most important tools!

novaCapta

Cloud Infrastructure: Microsoft Azure Consulting

With both PaaS and IaaS, Microsoft Azure offers you a technical basis for mapping individual enterprise architectures in the cloud. With our Azure Consulting Services and our Azure Landing Zone approach, you can master the journey to the cloud and optimize your business processes.

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Digital Consulting International

For us, consulting means working with you to achieve your goals, show you new options and get the most out of your resources and requirements..

Offering

Smart Assessment

Using Smart Assessment you can have your existing IT environment assessed, e.g. in the event of a change of deployment or a required upgrade.

GenAI Consulting

ChatGPT, Bard & Co. have shown at the latest: Generative AI has the potential to revolutionize the world of work. With GenAI Consulting, we support you in exploiting this potential for your company.

Skills App - Maximize your company knowledge

The Skills App offers comprehensive skills management for companies of all sizes and helps you to make the best possible use of your employees' knowledge and skills. Quickly identify the ideal employees for projects and positions, expand your skills database and increase your competitiveness.

Atlassian Enterprise Cloud

Atlassian offers its customers Atlassian Cloud Enterprise, a solution for Jira Software as well as Confluence and Jira Service Management. Customize the expectations of your Atlassian SaaS product to meet the challenges of your business.

Atlassian Products

The Australian software manufacturer Atlassian offers you a wide range of products for the most diverse tasks. The individual products are designed for both small teams and large companies and are intended to help you digitize your company.

Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

Open Source Compliance

Prevent risks with optimal license management. We are at your side and show you the rights and obligations of the individual licenses.

Bundled expertise for fast mail migration to M365

Based on the ten-year partnership with TIMETOACT, the experts supported the mail migration from Lotus Notes Domino to M365 - together with novaCapta. As a Managed Service Partner, TIMETOACT continues to ensure optimal functionality of the mail system.

Cloud Transformation & Container Technologies

Public, private or hybrid? We can help you develop your cloud strategy so you can take full advantage of the technology.

Viessmann

With over 12,300 employees, Viessmann's administrators have a handful to do. The self-service tool Advanced Admin supports them in the processing of daily tasks.

Recertification solution of FI-TS

With the support of TIMETOACT GROUP, the IT service provider succeeded in raising the quality of authorization recertification to a new level.

Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

Application Development

Application Development refers to the process of modifying, designing and/or developing one or more applications. Gaps in the software landscape can be closed by tailoring applications individually to the customer.

Standardize and optimize project management | Atlassian

With defined standard templates, you can easily optimize your project management and use BigPicture to keep track of the status of your project, dependencies between tasks, and the planning and workload of your team.

Unternehmen

CLOUDPILOTS Software & Consulting GmbH

CLOUDPILOTS consults and supports companies in the transformation process of business processes and applications to the Cloud. Also, it assists in the implementation of Cloud based IT services (SaaS).

IBM Spectrum Protect

Spectrum Protect is the leading data protection solution from the American industry leader IBM. As TIMETOACT, we take a holistic view of cyber security and focus on building resilient IT and OT.

Healthcare

IT and digitalisation are too often seen in Germany as pure cost drivers, without taking into account the revenue opportunities and potentials. We know the challenges in the healthcare sector and help you find the best IT solutions.

Target

Implementing target idea management software

Take full advantage of all the benefits of target software for your idea and innovation management. We support you with the implementation.

Atlassian Opsgenie

Opsgenie allows you to receive incidents in a centralised way. Incidents are categorised and then routed to the right people to resolve the issue. Use your on-call schedule as well as escalation schedule to find the right contact person. Also, use different ways to communicate with all stakeholders such as email, chats or a zoom integration for video telephony. Permanently improve your service through reporting and post-mortem analysis. Translated with www.DeepL.com/Translator (free version)

Atlassian Cloud Migration

catworkx supports you in all aspects of Atlassian Cloud migration or the introduction of the appropriate cloud solution.

Skills App - Maximize your company knowledge

Cloud Deployment

Companies use a large number of individual solutions. Largely standardized IT solutions can be obtained much more cheaply and reliably from the Public Cloud. Google ensures secure provision of these services.

Security Assessment

If you're concerned about the security of your cloud infrastructure, then CLOUDPILOTS is the right choice for you! We offer you a two-day workshop where we will analyze your cloud infrastructure together and identify potential threats and configuration errors. At the end of the workshop, you will receive a comprehensive report with a list of all identified issues, prioritized by severity.

Process Management

Process management causes additional work in the introduction phase, but this quickly turns into added value for your company as well as for employees, business partners and customers.