Mastering complex IT infrastructures - with the right service monitoring solution

Monitoring extensive infrastructures is a demanding task that requires specialized and powerful monitoring solutions. Telecommunications providers and large service providers usually work with very heterogeneous IT landscapes and are faced with the challenge of optimizing the quality and availability of their services, reducing operating costs and ensuring compliance with contractual and regulatory requirements.

AI-based AIOps applications are often unsuitable for service monitoring as they do not enable specific calculation rules and alarm propagation and are not flexible enough to calculate different nodes differently. They are also not designed for the large and complex topologies of many installations and do not meet the necessary performance requirements. Their greatest advantage lies in the sharpening of relevant data and support for incident resolution through automation.