Webcast: Productive teams lead to satisfied customers

Whether knowledge management, IT or service desk, the topic of service management is becoming increasingly important for customer satisfaction. Not only the IT infrastructure, but also distributed and cross-location internal workflows must function without interruption. This increases the need for a central point of contact that controls all business processes smoothly and provides the best possible support.

In order to develop the full potential of a company, Atlassian combines all requirements of modern service management in a central, ITIL-certified solution: JIRA Service Desk.

Learn more about Atlassian's enterprise-wide service management approach in our live webinar.

In a webcast Arne Ralf, Atlassian Specialist at the TIMETOACT GROUP, explains in a practical example

• how to unleash the full potential of your teams with a company-wide service desk
• which processes, automation rules and templates are included out-of-the-box as on-board tools.
• how to set up your customized Service Desk in just a few days.