Monitoring & Service Assurance

Monitoring and Service Assurance as key components to ensure the reliability and performance of your services.

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services. This is the only way to quickly identify and resolve problems and increase customer satisfaction.

Our services

We support you in the implementation of IT monitoring & service assurance! Our experts offer you many years of consulting experience in the field of IT monitoring & service assurance. The solutions we have implemented range from monitoring small niches to several million connected and monitored devices and services.  Our services include the monitoring of IT services, the analysis of performance data, the detection and resolution of problems, the implementation of service level agreements (SLAs) and the continuous improvement of service quality.

Our general approach

1. Stocktaking:

We analyze the requirements and needs of our customers in order to develop the right monitoring and service assurance solutions.

2. Proof of concept:

In a proof of concept, we show that the solution found integrates smoothly into the existing IT infrastructure and meets the requirements.

3. Implementation:

We realize the project according to your ideas and implement the necessary solutions.

4. Support:

We support you in operating the solution and are happy to help you adapt it to new requirements.

Our experts

Portraitbild von Fleming Kahn, novaCapta
Fleming Lennart Kahn
Head of Business Operations novaCapta GmbH
Dominic Lehr
Principal Monitoring & Service Assurance TIMETOACT GROUP +49 (0) 174 88 77 592

Our service platforms and technology partners

Further information

Contact us now!

We would be happy to advise you in a non-binding conversation and show you the potential and possibilities of Monitoring & Service Assurance. Just leave your contact details and we will get back to you as soon as possible.

News 9/29/22

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

We expand our offer in application performance monitoring and business service assurance with acquisition of OpenAdvice IT Services GmbH

Service

Analytics, BI & Planning

Powerful and flexible solutions to help you make better decisions, meet customer needs & identify opportunities with Analytics, BI & Planning

Service

Agile Transformation & New Work

React quickly and purposefully to foreseeable and unforeseeable events with Agile Transformation and New Work.

Service

Security, Identity & Access Governance

We offer our customers comprehensive support in the areas of security, identity and access governance.

Service

Cloud Transformation

Reduce operating costs, increase the efficiency of IT services and drive innovation faster with cloud transformation

Service

Adoption & Change Management

Realize the full potential of your investments, overcome resistance and achieve sustainable change with Adoption & Change Management.

Service

ITAM / SAM & FinOps

We support you in the introduction and implementation of IT Asset Management, Software Asset Management and FinOps in your company with our expertise.

Technologie 1/7/22

Advice around Mendix

Develop your solutions quickly and independently in low-code with the leading technology vendor. Use the Mendix toolkit and model your applications with visual elements.

Kompetenz

Business Innovation & Digital Transformation

The Pressure to increase efficiency and reduce costs is increasing ► Are you familiar with this? Exploit the potential of digitalization

Service

Training & Coaching

We offer a wide range of training and coaching services tailored to your individual needs.

Sustainability. Wir unterstützen Sie dabei, Ihre Nachhaltigkeitsstrategie zu entwickeln und umzusetzen.
Service

Sustainability

We support you in developing and implementing your sustainability strategy.

Navigationsbild zu Data Science
Service

AI & Data Science

We offer comprehensive solutions in the fields of data science, machine learning and AI that are tailored to your specific challenges and goals.

Service

IT & Application Modernization

We offer our customers comprehensive support in the area of IT & Application Modernization.

Service

Customer Experience​ & Retention​

Promote long-term customer relationships through targeted retention strategies based on excellent customer experience.

Service

Spend Management Consulting

Our team of spend management experts can help you analyze, optimize and control your IT spend.

Service

Process Transformation, Integration & Automation

Using Process Transformation, Integration & Automation to react quickly to market changes and sustainably improve competitiveness.

Service

API Economy, DevOps, Low Code & MACH

Customer-oriented solutions on the topics of API economy, DevOps, low code and MACH (microservices, API-first, cloud-native and headless architecture)

Managed Services & Managed Support
Service

Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly

Headerbild für lokale Entwicklerressourcen in Deutschland
Branche

On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.