Process Transformation, Integration & Automation

Increase the effectiveness of business processes and react quickly to market changes in order to sustainably improve competitiveness.
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Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.

Our services

  •  support you in analyzing your business processes, identifying potential for improvement and jointly developing a strategy for digital process transformation, integration and automation.
  • connect your heterogeneous systems and data sources to create a consistent and seamless IT landscape that supports and facilitates your processes.
  • use modern technologies such as Robotic Process Automation (RPA), Low Code Application Platforms (LCAP) and Artificial Intelligence (AI) to automate, accelerate and improve your processes.
  • include continuous support and regular evaluation of your business processes and automation solutions if required.
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Our approach

Our proven process model for Process Transformation, Integration & Automation Discovery comprises 4 phases.

Discovery phase

During the discovery phase, we record your business objectives, your process landscape, your IT architecture and your stakeholders. We define the scope of the project, the requirements, the success criteria and the milestones.

Design phase

During the design phase, we work with you to design the optimized, integrated and automated business processes, taking into account best practices, user expectations and technical possibilities. We create the technical specifications, test plans and documentation for the various processes and systems.

Delivery phase

In the delivery phase, we support you in implementing the optimized business processes using agile methods and involving the users. We test the functionality, quality and security of the various solutions, train the users and prepare the go-live.

Deployment phase

In the deployment phase, we accompany you during the commissioning of the process solutions, monitor performance, acceptance and user satisfaction. We collect feedback and initiate improvement measures.

Our experts

Portraitbild Mario Westrup, Unitleiter Business Productivity, novaCapta GmbH
Mario Westrup
Head of Business Productivity novaCapta GmbH
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Potraitbild von Alexander Elkin
Alexander Elkin
Senior IT-Architect, Bereichsleiter Applications & Data novaCapta GmbH
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Our service platforms and technology partners

Further information

Contact us now!

We would be happy to advise you in a non-binding conversation and show you the potential and possibilities of Process Transformation, Integration & Automation. Just leave your contact details and we will get back to you as soon as possible.

Service

Process Transformation, Integration & Automation

Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.
Service

Agile Transformation & New Work

React quickly and purposefully to foreseeable and unforeseeable events with Agile Transformation and New Work.
Process Integration & Automation
Service

Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face.

Process Integration & Automation
Service

Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face.

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Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.
Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.
Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.
Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.
Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.
Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.
Service

Agile Transformation & New Work

Companies and their employees are operating in an increasingly complex, dynamic and uncertain environment. In such an environment, organizations can benefit from agility. The aim of New Work & Agile Transformation is to be able to react quickly and purposefully to predictable and unpredictable events. However, an agile environment is not created overnight. Resilience, flexibility and long-term success are the result of active transformation.

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Service

AI & Data Science

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Mendix in retail

Improve collaboration with suppliers, enhance the customer experience or add intelligent automation. Transform creative ideas into innovative concepts to increase efficiency across multiple areas of your business.

Headerbild zu Mendix
Technologie

Mendix in retail

Improve collaboration with suppliers, enhance the customer experience or add intelligent automation. Transform creative ideas into innovative concepts to increase efficiency across multiple areas of your business.

Headerbild zu Mendix
Technologie

Mendix in retail

Improve collaboration with suppliers, enhance the customer experience or add intelligent automation. Transform creative ideas into innovative concepts to increase efficiency across multiple areas of your business.

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Decision Automation

We offer a comprehensive service in the field of decision automation, ranging from consulting and design to implementation and operation
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Decision Automation

Companies today are faced with the challenge of making increasingly complex decisions in a shorter time frame in order to remain competitive and act in a customer-oriented manner. At the same time, they have a wealth of data at their disposal that can potentially provide valuable insights, but is often difficult to analyze and use. Decision automation is an approach that aims to combine human intelligence with machine algorithms to support or automate better and faster decisions.
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Smart Insurance Workflows

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Headerbild zu Smart Insurance Workflows
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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes.

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Leistung

Mastering digital transformation in insurance

Versicherer haben daher bereits die Chancen und Notwendigkeiten der Digitalisierung größtenteils erkannt. Trotzdem ist noch viel zu tun, denn Digitalisierung funktioniert nicht von einem Tag auf den anderen – besonders bei Versicherungen, bei denen es viele altmodische und langsame Prozesse gibt.