Dauer
2 Stunden
Preise
90,00 €
Zielsetzung
Diese Schulung bietet Ihren Mitarbeitenden eine Übersicht über das Modul Change Enablement in Freshservice.
Zielgruppe
Freshservice Agenten und Administratoren mit grundlegender Systemkenntnis.
Inhalte
Fokus auf:
-Grundlagen Change Enablement Practice
-Changes und deren Synergien mit anderen Objekten/Prozessen
-Change Lifecycle
-Change Advisory Boards und Change Kalender
-Workflows für Changes
-Grundlagen Change Enablement Practice
-Changes und deren Synergien mit anderen Objekten/Prozessen
-Change Lifecycle
-Change Advisory Boards und Change Kalender
-Workflows für Changes
Voraussetzungen
Grundlegende Systemkenntnisse, grundlegende Kenntnisse im Change Enablement. Es
wird über Google Meet geschult.
Ihr Kontakt
Kerstin Dosin
Kontakt
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IT Change Enablement in Freshservice
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IT Asset Management in Freshservice
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshservice Admin
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Knowledge Management in Freshservice
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IT Asset Management in Freshservice
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshservice Admin
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Knowledge Management in Freshservice
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshworks (Freshdesk / Freshservice) New Hire
![](/CPL/CPL-X/Freshworks/29057/image-thumb__29057__MediumTileGrid-item-main-s1-3/funny-red-haired-female-teenager-with-bun-wearing-casual-shirt-having-joyful-expression-closing-one-her-eyes-with-pleasure-opening-widely-mouth-having-broad-smile-isolated.jpg)
Freshservice für Effizienz: Change Enablement im Fokus
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshworks (Freshdesk / Freshservice) New Hire
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshdesk Admin I
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshdesk Admin II
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshworks Q&A
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Webinar IT-Sicherheitskoordinator/in
![](/ARS/News/25756/image-thumb__25756__MediumTileGrid-item-main-s1-3/ARS_Cloud-Enablement_Workshops.jpg)
Cloud Enablement für IT-Organisationen
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Cloud Enablement für IT-Organisationen als Online-Schulung
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Modul 1: IT-Security-Beauftragter
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Modul 2: IT-Security-Manager
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Modul 3: IT-Security-Auditor
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Change Management in IT-Projekten
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshdesk Admin I
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshdesk Admin II
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Freshworks Q&A
![](/WCA/Banner%20Bilder%20%28Ebene%203%29/30769/image-thumb__30769__MediumTileGrid-item-main-s1-3/people_enablement_Banner.jpg)
People Enablement & Leadership
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Webinar IT-Sicherheitskoordinator/in
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Change Control Management
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Modul 1: IT-Security-Beauftragter
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Modul 2: IT-Security-Manager
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Modul 3: IT-Security-Auditor
![](/CPL/CPL-X/Freshworks/29056/image-thumb__29056__MediumTileGrid-item-main-s1-3/attractive-joyful-curly-haired-woman-makes-triumph-dance-feels-like-winner-dressed-elegant-clothes-celebrates-personal-achievements-isolated-pink-background-finally-i-reached-my-goal.jpg)
Freshservice-Optimierung bei ATU
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Workshop – HCL Traveler Grundlagen
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Workshop – HCL Domino Internetsicherheit
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Workshop – HCL Domino Sicherheitsgrundlagen
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Domino Datenbank Entwicklung Grundlagen
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Workshop LotusScript für Fortgeschrittene
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Automating Administration with PowerShell
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Microsoft Azure Administrator
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Powershell für Systemadministratoren
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Teams Basics 1: Überblick und erste Schritte
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Teams Basics 2: Strukturiert arbeiten mit Teams und Kanälen
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Teams Basics 3: Arbeiten mit OneDrive SharePoint und Co
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Teams Basics 4: Arbeiten mit OneNote Planner Wiki und Co
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Microsoft Teams - Meetings erfolgreich leiten
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
SharePoint Online für Anwender und Administratoren
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Managing Microsoft Teams Administrator (Associate)
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Webinar Datenschutzkoordinator/in
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Projekte zum Erfolg führen: Projektmanagement kompakt
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Microsoft Security Operations Analyst
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Agile Cloud Enabling (ACE) – Modul I für Entwickler
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Angular Grundlagen
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Orientierung Agilität
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Kanban Training
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Scrum Training
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
RESTful APIs
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Angular Vertiefung
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
HCL Connections Anwender Webinare Teil 1 bis 6
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Cloud Enabling Workshop
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Führen in Zeiten von Veränderung - kompakt
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Neue Software & begeisterte Mitarbeitende. Kein Widerspruch!
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Veränderungen als Führungskraft meistern
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IBM Cognos Analytics – Überblick und neue Funktionen
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IBM Cognos Analytics – Self-Service Reporting
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IBM Cognos Analytics – Reporting Basics
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IBM Cognos Analytics – Reporting Advanced
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IBM Cognos Analytics – Data Modeling
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IBM Cognos Analytics – Administration
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IBM Planning Analytics - Grundlagen
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IBM Planning Analytics - Administration
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
IBM Planning Analytics - Entwickler
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
HCL Connections Administration + CAT + HCEC
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
HCL Domino on Linux Systemadministration
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Domino REST & Co
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Google Workspace Einführung
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Domino Leap Teil 1 Einführung in die LowCode App-Gestaltung
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Domino Leap Teil 2 Workflow Applikationen
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Domino Leap Teil 3 Über Leap hinaus - Wo liegen die Grenzen
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Basic 3: Introduction to Machine Learning
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Basic 4: Visualization with Plotly & App creation with Dash
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Intermediate 1: Machine Learning - Supervised Methods
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Intermediate 2: Machine Learning - Unsupervised Methods
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Advanced 1: Introduction to Neural Networks & Deep Learning
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Advanced 2: Deep Learning with Keras
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Advanced 3: Introduction to Reinforcement Learning
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Advanced 4: Computer Vision Open CV
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Advanced 5: Introduction to Natural Language Processing
![](/EDC/Training/1372/image-thumb__1372__MediumTileGrid-item-main-s1-3/Slider_Tafel%20mit%20Kreide_Training.jpg)
Advanced 6: Advanced Topics in Natural Language Processing
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MS Exchange Online: Managing & Troubleshooting & Hybrid
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OCI-Container und Docker-Grundlagen
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Microsoft Power BI Desktop
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Workshop panagenda MarvelClient DeepDive
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Quarkus Grundlagen
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RPG-Programmierung - Kompaktschulung
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Spring Boot Grundlagen
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Spring Data JPA Vertiefung
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Talend Data Integration – Basics
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Talend Data Integration – Advanced
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Building modern & responsive Web Applications with xPages
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